Shipping and Returns - Roxy Music

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  • FREE SHIPPING ON ORDERS ABOVE $75
  • Fast and Painless Shipping
  • EVERY GUITAR PROFESSIONALLY SET UP BEFORE SHIPPING
  • We pride ourselves in our customer service! Talk to real people!

Refunds and Returns

Returns

14 Days to return items that are used or vintage

31 Days to return items that are new

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Returning an item will require a 5% restocking to recoup costs associated with sending the item!

All Consignment Sales Final

Please contact us at [email protected] or (219) 362-2340. Please include your order number in any return emails!

Refunds

The Refund will be issued once the item(s) is returned and inspected. Usually 3-5 business days from when you ship it back to us.

The refund will be issued via the payment method you used to process the payment!

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